Expert content for tech providers, digital agencies & niche consultancies

We specialise in digital workplace, employee experience and digital customer experience themes

About Steve Bynghall

Steve Bynghall has been writing compelling expert content for technology vendors, digital agencies and boutique consultancies for over a decade. He blends the unique experience of a subject matter expert with a background in professional writing. Steve has led and advised on digital projects for over 25 years, both as a practitioner and as a current active independent consultant. As a writer, he has authored multiple works for UK publisher Dorling Kindersley. Now trading as Defiantly Digital, Steve's current clients are based in the UK, Ireland, USA, Australia, Denmark and the Netherlands. Steve is based in London, UK.

Services we offer

We cover all kinds of content including blogs, articles, whitepapers, e-books, reports, customer success stories, web copy and more. We can also provide an expert peer review and edit of your content. We work flexibly around your needs; we can come up with article ideas, write to order with briefs from your SEO agency and even manage your content calendar. We carry out interviews, undertake research and crunch numbers. We work to both UK and US spelling. Whether meeting your ad hoc requests, or producing an agreed set of content each month, we work in partnership with you.

Topics we cover

We specialise in various workplace and tech topics including: Digital workplace, Employee experience, Intranets, Collaboration & social, Employee engagement, Enterprise mobility, Knowledge management, Microsoft 365, Microsoft Teams, HR technology, HR themes, Digital apps, Remote working, Future of work, Digital trends, AI and automation, Digital customer experience, Websites,, Sitecore, Content management and related themes.

Over a decade of great content

We've been providing content for digital consultancies, digital agencies, software vendors and membership organisations for over a decade. We've had consistently good feedback. Some of our work is ghost-written, while some of it is attributed. It is generally supplied on a writer-for-hire basis, so you own it. If you'd like to see some examples of our work then get in touch!

Happy long-term customers

Over 95% of our work is repeat and regular business. We favour long-term working relationships where we can get to know you, your products, and your customers, and write the copy that's really going to resonate. Our business model also means we can keep prices very reasonable, because we don't need to invest too much time in winning new customers.

We love what we do

The digital workplace, digital employee experience and digital customer experience industries are fascinating sectors to work in. It's also full of really great people and it's a genuine privilege to work with clients across the world. We love what we do!